To reconnect your control panel to the Cloud, follow these simple steps:
1. Make sure your device is connected via Wi-Fi to the same local network on which your control panel is also connected
2. Verify that the Inim Home app is updated to version 2.0.31 or higher
3. Open the app and touch the menu icon in the upper left corner (the three horizontal lines)
4. Touch the “Settings” item
5. Touch the “Inim Reconnect” item
6. Touch the “Start scan” button
At this point the connection between your panel and Inim Cloud will be restored.
If there are issues with this process, check your Wi-Fi connection again and make sure your control panel is on the same local network.
COMPATIBLE SYSTEMS WITH THE APP
The app will only be sent to users with one of the following compatible systems:
- SmartLiving* with SmartLAN/SI
- Prime* WITHOUT PrimeLAN
- Sol* with Sol-LAN
*all models
At present, the following systems are excluded from the possibility of using the app:
- SmartLiving* with SmartLAN/G
- SmartLiving* connected to the Cloud exclusively with Nexus (without SmartLAN/SI)
- Prime* with PrimeLAN
- Prime* connected to the Cloud exclusively with Nexus (without onboard LAN)
- Prime* with PrimeWiFi
- Sol* connected to the Cloud exclusively with Sol-2G/3G/4G (without Sol-LAN)
- Sol* with Sol-WiFi
*all models
We remind you that Prime control panels version 3.10 (April 2022) - and following - and Sol control panels version 2.00 (June 2021) - and following - are exempt from the problem related to Cloud disconnection thanks to the most recent communication technology implemented.
No Prime ver. 3.10 - and following - and no Sol ver. 2.00 - and following - needed for the described procedure. Therefore, in the following indications, any reference concerns versions of Prime and Sol prior to those just reported.this link